Add the Customer
Open Darzee, tap Add Customer. Three fields:
- Name
- Phone number
- Notes (optional: "prefers slim fit," "always late pickup," whatever helps you remember)
That phone number is important. When the suit is ready, you will message them directly from the app. No digging through call logs, no asking the customer to remind you of their number at pickup.
A note on returning customers
If a customer comes back six months later, their record is already there. Search by name or phone number. Their measurements, past orders, preferences: all saved. No flipping through pages trying to find "the entry from March." This is where the time savings compound. Your first customer takes two minutes to add. Your hundredth takes zero.
Save Their Measurements
Tap Add Measurement on the customer's profile. Darzee supports the full set for shalwar kameez, trousers, coats, and other garments.
The measurements you will use most:
- Seena (chest, around the fullest part)
- Kandha (shoulder point to shoulder point)
- Lambai (neckline to hem)
- Aasteen (shoulder to wrist)
- Pajama lambai (waist to ankle)
These measurements are permanent. Next time this customer orders, you pull up their profile instead of reaching for the tape. Saves 10-15 minutes per repeat order. Across twenty repeat customers a month, that is five hours back in your week.
Multiple profiles per customer
Some customers want different fits for different garments. A slim fit formal for weddings, a relaxed summer kurta for daily wear. Darzee lets you save multiple measurement profiles under one customer. Name each one clearly so you (or your karigar) grab the right set without asking the customer to come in again.
Create the Order
From the customer's profile, tap New Order. Fill in:
- Garment type: shalwar kameez, suit, coat, whatever you are stitching
- Fabric: customer's own or shop fabric? Note the color and type.
- Delivery date: when they expect pickup
- Special instructions: any khaas hidayat for the karigar (lining, pocket style, button type)
On delivery dates
Pick a realistic date. If Thursday is packed, tell the customer Saturday. An honest date beats a broken promise every time. Customers forgive slow; they do not forgive lies. This is especially true during Eid and shaadi season when every shop is overloaded and every customer is anxious.
Fabric documentation
If the customer brings their own fabric, this is the moment to photograph it. Open the camera from within the order and snap the fabric, any accessories (buttons, lace, lining), and the reference design if they brought one. This visual record protects you if there is ever a dispute about what was received. The photo is timestamped and attached to the order permanently.
Assign to Your Karigar
If you have workers registered in Darzee, assign the order directly. You share the measurements, garment details, and deadline with your karigar. No verbal relay, no forgotten instructions, no "mujhe bataya nahi tha" excuses.
During Eid season or shaadi ka mausam, this matters most. Twenty orders running simultaneously, five karigars, each one knowing exactly what is on their plate without you repeating yourself five times a day.
Order stages
Once assigned, the order moves through:
- Pending: waiting to start
- In Progress: karigar is working
- Ready: stitching done, waiting for pickup
- Delivered: customer picked up, payment recorded
You see all of this from your dashboard. No more calling workers to ask "kahan tak hua?" No more customers calling you to ask the same question. Check the app, give a confident answer in seconds.
Deliver and Close
When stitching is complete, mark the order Ready. Message the customer (their number is already saved). When they pick up and pay, mark it Delivered. Payment recorded, accounts clean, order archived.
After Your First Order
The real value shows up after your tenth order. Customer database growing, measurements already saved, workload visible at a glance. You start seeing which garments take longest, which karigars are fastest, which customers always come back before Eid.
That is when the paper register starts collecting dust. Not because someone told you to stop using it, but because you stopped needing it.